Welcome to the team!

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Responsibilities:

• Quoting insurance policies using provided software and guidelines.
• Performing data entry and transferring data accurately across platforms.
• Maintaining and organizing client files.
• Updating client records, setting reminders for follow-ups, and attaching relevant file updates.

Qualifications:

• Exceptional attention to detail and organizational skills.
• Ability to meet deadlines and manage multiple tasks effectively.
• Strong proficiency in basic office software (Microsoft Office, Google Workspace, etc.).

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment

Responsibilities:

• Performing all tasks outlined in Level 1.
• Communicating with insurance companies via email and phone to resolve queries or submit documentation.
• Communication with clients & vendors via phone
• Producing and emailing clients insurance documentation and providing requested information.
• Ability to troubleshoot and problem solve 

Qualifications:

• Excellent written and verbal communication skills.
• Fluent in the English language 
• Proactive problem-solving abilities.
• Prior experience in administrative roles.

_______________________________________________________

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment

Responsibilities:

• Performing and mastering all tasks in Level 1 and Level 2.
• Training and mentoring Virtual Assistants in Levels 1 and 2 on all relevant tasks.
• Monitoring and ensuring the accuracy and timely completion of tasks across the team.
• Creating detailed instructional manuals and step-by-step guides for administrative tasks.
• Collaboration and communication with all team members in level 1 and 2 throughout each work day

Qualifications:

• Proven expertise in administrative operations and team management.
• Exceptional writing skills for creating clear and comprehensive instructional materials.
• Strong leadership and organizational skills.
• This position is only open to internal candidates who demonstrate outstanding performance in Level 1 and 2 roles.

_______________________________________________________

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment

Responsibilities:

• Make outbound telemarketing calls to schedule appointments and offer insurance quotes.
• Communicate clearly and professionally with clients, relaying accurate information from messages or conversations.
• Complete customer questionnaires and insurance quote intake forms accurately and efficiently.
• Perform data entry and transfer tasks to maintain up-to-date client records.

Qualifications:

• Highly proficient in both written and spoken English.
• Strong communication skills and a confident phone presence.
• Detail-oriented with excellent data entry accuracy.
• Ability to multitask and manage priorities in a fast-paced environment.

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment

Responsibilities:

• Maintaining and updating financial records.
• Collecting, reconciling, and updating accounts.
• Ensuring accuracy in all bookkeeping tasks.
• Utilizing QuickBooks to manage financial data and generate reports.

Qualifications:

• Degree in Accounting, Bookkeeping, or a related field.
• Proficiency in QuickBooks and other accounting software.
• Exceptional attention to detail and accuracy in financial documentation.

_______________________________________________________

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment

Responsibilities:

• Research and resolve client inquiries regarding their insurance bills by accessing insurance company portals and resources.
• Communicate effectively and professionally with clients to explain billing details, clarify discrepancies, and provide solutions.
• Contact insurance companies via phone and online portals to troubleshoot billing issues and gather necessary information.
• Document client interactions and update records with resolutions or follow-up actions.
• Proactively identify common billing concerns and recommend improvements to processes where applicable.

Responsibilities:

• Research and resolve client inquiries regarding their insurance bills by accessing insurance company portals and resources.
• Communicate effectively and professionally with clients to explain billing details, clarify discrepancies, and provide solutions.
• Contact insurance companies via phone and online portals to troubleshoot billing issues and gather necessary information.
• Document client interactions and update records with resolutions or follow-up actions.
• Proactively identify common billing concerns and recommend improvements to processes where applicable.

_______________________________________________________

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 

Responsibilities:

• Perform all tasks outlined in Level 1.
• Oversee and manage workflows of Level 1 team members to ensure task completion and quality.
• Provide guidance, coaching, and support to Level 1 employees.
• Monitor and track team performance, addressing any issues promptly and effectively.

Qualifications:

• Proven experience in customer service, telemarketing, or a related field.
• Strong leadership and team management skills.
• Exceptional organizational and problem-solving abilities.
• Ability to provide constructive feedback and train team members.

General Requirements for All Positions:

• Reliable computer & internet connection 
• High attention to detail and a commitment to accuracy.
• Ability to follow detailed written instructions and video tutorials.
• Access to a reliable internet connection and a distraction-free workspace.
• A proactive approach to problem-solving and continuous learning.
• Open schedule Monday - Friday for 8 hour shifts assigned between the hours of 6am-5:30PM 

Why Join Us?

• Flexible remote work environment.
• Opportunities for growth and promotion within the company.
• Collaborative and supportive team culture. 
• Paid US Holidays
• Paid Vacation time of 1 week each year you are with the company
• Tuition reimbursement allowance for your children's education 
• Health Insurance paid 100% for you and three dependents after 90 days of employment